In the Spotlight
Leadership work can consume you in unexpected ways. While managing people and resources, guiding strategy and implementation, confronting disagreement, and diffusing conflict, leaders develop coping mechanisms and assert boundaries that help them navigate the tumultuous terrain. However, they may inadvertently neglect asserting internal boundaries to minimize the mental and emotional strains that come with this work. In this Forbes article, I share my most recent experience as a recovering drama addict and discuss ways I overcame it.
WATCH
Shifting away from the drama a team has come through and resetting energy and perspectives toward a more positive future can be a challenge. Occasionally rehashing war stories to relish the bonds formed under pressure can be instructive if done to inform future actions. However, focusing on these times as a way to hold on to the connections formed can keep you (and those you lead) stuck in the past, failing to move forward.
Here's some simple advice on imbuing those connections with generative energy and repurposing them for the future you're working toward.
Are you a drama addict? Ask yourself whether anything in this video sounds familiar. If so, it may be time to get the monkey off your back. Becoming aware of your habits - especially those that keep you entangled in webs of drama - is a starting point for addressing how you may unknowingly contribute to an unhealthy environment.
There is a path to healing. Moving from conflict to reconciliation requires two main elements, but within each, there is real work to be done. In this video, I delve into what they are and why they are important. The critical takeaway to note is this: acknowledging a problem and how you contributed to it must be accompanied by a meaningful investment in a sustainable solution for a true reconciliation to exist.
What is servant leadership? Aside from it being my favorite approach to leadership, it is the truest form of responsibility to others and is in service of their growth. It builds trust by creating a culture of honesty, transparency, humility, empowerment, and support, and always has a collective goal as the North Star. In this short video learn why it’s so important in organizations today and how to make it a daily practice.
Trust allows us to feel secure and confident in our interactions with one another. It creates a foundation of safety and reliability, making it easier for us to open up, communicate, and collaborate effectively. It’s the key to intimacy and emotional connection, while in professional relationships, it’s essential for teamwork, productivity, and effective problem-solving. So when it’s in need of repair the challenges can be endless. Watch this video to learn the most important steps in the rebuilding process.
We’ll never have all the answers, but that’s a positive! Uncertainty provides an opportunity for us to try new things without needing all of the pieces to be in place. It also helps us focus our energy and resources where they make the most impact by teaching us to identify and invest in the variables we can control, and avoid wasting time on the ones we can’t.
We're accustomed to investing heavily in one or two relationships (careers, marriage, children, etc.) with the expectation of gaining complete satisfaction from the experiences connected to them. If we're not fulfilled, we can become dissatisfied and begin to feel stuck. I've found that a healthier (and more appropriate) approach to designing a fulfilling life requires taking a portfolio approach and looking beyond the one or two main relationships we anchor to. Instead, explore inside (yourself) and out, and allow yourself to add what works to your portfolio!
We all have a relationship with money. What’s yours, and do you know where it originated? (Hint, go back – way back.) What emotions come up when you talk (or don’t talk) about money, and what impact does this have on your professional and personal lives? Unpacking your story of money so that you can write a mature and intentional next chapter will give you a tremendous sense of clarity and agency.
Each of us is a mosaic comprised of myriad parts. Instead of trying the suppress them (and present only one aspect of ourselves), embrace the whole as a unique and powerful combination of traits, experiences, perspectives, talents and insights that help us navigate new opportunities and challenges.
When you feel stuck, it can be tempting to yearn for a big change. However, before taking a deep plunge, it’s sometimes worth doing an inventory and take stock of what isn’t working. And what is. You may find that there is more value left if you make some tweaks and reframe the situation. Alternatively, if moving on is indeed the best option, a better understanding of what did and didn’t work will serve you as you design the next chapter.
We’re better together. Working in peer groups can be a valuable learning and growth experience, helping you to build relationships, and gain new perspectives. In both the act of giving value to and receiving value from others, we become better versions of ourselves and create opportunities to develop rich communities. In this video, I share more on how best to leverage these valued cohorts.
Disagreements or varying perspectives in decision-making don't have to end in an all-out war. In fact, it can be very productive if you commit to achieving the intended outcomes. On this episode of BLABBIT with Paul Geiger and Glen Ingram, we dive into WHY and HOW to embrace disagreements and turn them into positives.
Enoughness is a sense of fulfillment that comes from within and is bolstered by a deep connection to our natural environment, rather than through material things. When embraced, it becomes the mindset that propels you forward, avoiding the traps of perfectionism. When you are firmly rooted in this, you can move through your life with a calm sense of intention and purpose. Here’s a video on how it can impact your life, along with a special mantra to remind yourself of the power and value within you.
There is endless talk about how to achieve success, but very little on how to define it for yourself. After watching this short video, take time to reflect on what might be an authentic definition that not only resonates but inspires you.
Making mistakes isn’t a bad thing. But the fear of making them keeps us small and not learning from them keeps us stuck. If you haven’t made a mistake then you haven’t tried to GROW beyond your boundaries. In this short video, I share how not getting it right the first time around can be immensely valuable.
We may have done ourselves a great disservice by overemphasizing the notion that only efforts that resonate with our deepest desires and highest purpose are worth pursuing. Not everyone knows (or even has) one specific passion that they should dedicate themselves to fulfilling. Sometimes, in work, in particular, doing a task or job well, being fairly compensated for it, and working with people you respect (and who respect you!) is more than enough. However, if you want to give finding purpose and passion a go, it may require looking back -- at moments when you felt joyful, fulfilled, or found meaning. Therein you can find clues that point towards the right direction.
It’s mono-tasking. It’s the time when you let go of everything else, anchor yourself in one thing you choose to focus on, and commit to being all in for a stretch of time. And, flow has a number of benefits. It’s associated with increased happiness, higher intrinsic motivation, greater creativity, and better emotional regulation, among other positive effects.
The seminal book, Flow, by Mihaly Csikszentmihaly, goes deep – really deep - if you want to learn more about the psychology behind this state of being.
In the meantime, let me share with you what it is and why it works. Try it. You’ll thank yourself!
For anyone new to coaching, welcome!
Coaching is a process by which we choose, with real intention, to see ourselves clearly; discern patterns in thinking, speaking, and acting; identify our core values and talents, and then develop practices that align these elements with what we want to do and how we want to be. There are varying types of coaching - professional, life/personal, public speaking, wellness...you name it. However, in my practice, I take a unique approach that focuses on integration. For those who are curious, here's the short answer to what I do and why it should matter to you.
Usually considered unsavory and sometimes forbidden vocabulary, four-letter words can have myriad meanings depending on who you're talking to. The word 'wait' is exactly that for me. It's a word that most people give no special attention to, but in my case, it goes against the essence of how I want to move in the world. Watch this short video to understand why. And afterward, think about words that represent and spark a key characteristic of who you are and how you want to move through the world.
We tend to live our lives in a constant holding pattern, waiting for circumstances to be "perfect" or for us to feel certain and comfortable about moving forward. Uncertainty is a part of life. The truth is waiting for “certainty” will paralyze you. And we don’t need it to move forward or to take the necessary steps toward the things we want to accomplish. Here's my take on how to embrace the natural and healthy ways our bodies communicate to us that something new is happening. It’s a natural part of the life experience and we don’t need to change it - we just need to understand it and move forward.
In order for any transition (professional or personal) to be successful requires a few important elements. Truly owning the decision to make any change in your life is the starting point. From there it's a journey of iterative learning, occasional laughs to help soften rough patches, and finding effective ways to gather the feedback that becomes invaluable in informing your path. These are just some of the ingredients needed to support your individual growth, ensuring that you reap value in the process, and end up in a position that's better than where you started.
Waiting for external validation to pursue what's in alignment with your values won’t make the challenges you come up against any easier. Instead, it delays your learning process along with the deep satisfaction you have to gain from living on your own terms and choosing the potential adventures that interest and excite you. Start by knowing that you have permission to do what feels right for you.
Many of us are paralyzed by the belief that there's a predetermined and perfect set of qualifications or tools needed before we can step into something new. I disagree! Getting started requires you to grant yourself permission and know that you have enough of what you need for those initial steps and whatever else is necessary can be obtained along the way.
Each time you say no, consider what you would like to say yes to. Getting intentional about where we direct our valuable energy and resources is the only way to create the space to enthusiastically embrace all the yes’s when the opportunities present themselves.
Balancing the need to measure results with the satisfaction that can come from engaging with the process allows us to harness the full breadth of value available in achieving our goals.
Identifying goals, and knowing that we’ve successfully reached them, is highly dependent on how results are measured - which can vary by task, organizational culture, and even individual beliefs. Correctly identifying, and then finding meaningful ways, to keep track of what matters is key to ensuring you're making the right impact.
The key to dismantling discomfort is to get curious about it. Most discomfort lives in the moments between actions - it’s where we can listen, feel and get more connected with ourselves. Instead of rushing through those moments and avoiding the discomfort, get curious and ask ourselves why? There’s so much to learn about ourselves and everything to gain.
Situations can at times feel difficult, bring up internal resistance, or make you want to turn in the opposite direction and avoid interacting. Instead, decide to get familiar with the discomfort. Let it teach you about yourselves and how you interact with the world.
Making a mission possible isn't an exact science. It includes trying things out and sometimes realizing that they don't fit. It's absolutely normal - and expected - to make mistakes or to learn that something served a purpose for a time, but no longer has a place on your journey.
Start the New Year off right by doing a little house cleaning. Take a moment, take stock, and decide if now is the time to let go of what doesn’t serve you and get realigned with what does.
LISTEN
I had a wonderful time with Pauline Brown and Paula Oriol on their fun and innovative podcast, “The Other AI” which is all about aesthetic intelligence. Developing aesthetic intelligence is understanding how we perceive the world through all of our senses, and making deliberate choices to increase the delight we experience. On this episode we discussed everything from how play impacts productivity, to healthy ways to get out of a rut, and accessing your authentic self.
It’s that time of year - growth and renewal are in the air! Cleaning out things that don’t serve us in order to create needed space or bring in the things that do can be an iterative process. I had a wonderful conversation with my good friend, Gal Yaguri, founder of Balaboste, about how we both accompany our clients during the transitions in seasons and chapters in their lives, assisting the spring cleaning of their physical, mental, and emotional spaces.
Being curious and open to learning throughout life – not just when we’re in school - can be exciting, bring immense fulfillment, and serve as a tool for growth, personal and professional development, and deep satisfaction. Now, more than ever, embracing lifelong learning as a mindset and an approach to both life and work is crucial. As we face ongoing uncertainty, our ability to acquire not just information but knowledge will help us navigate uncharted territory.
How do we calm the storms that at times build inside us as a result of the chaos happening in the outside world? In this episode of "Tastemakers w/ Pauline Brown," we discuss the challenges of maintaining a healthy inner balance. I share perspectives, alongside Ranji Nagaswami, a 30-year investment executive, on how important it is to develop practices that help us to stabilize when we feel ourselves spiraling out of control.
In early March 2020, I had a chance to sit down with my friend, Deborah Burns, author of the memoir Saturday’s Child, to discuss why obstacles are necessary in narration – and in life! We unpacked some great insights, including the fact that without stressors we don’t evolve, and that overcoming challenges confers not only knowledge but confidence. I invite you to listen to our conversation and hope that you’ll be inspired to climb some of the figurative (and literal) mountains you encounter.
A healthy mindset is crucial to managing stress, making important decisions, and building the resilience needed to get through trying times. I've been fortunate to work with some amazing professionals and companies focused on providing resources for increased mindfulness and guidance towards overall mental wellness. I'm proud to share that I have joined the ranks of other notable, inspirational teachers and guides on the Meditation Studio platforms. I've shared a handful of brief talks on topics affecting life and work and the elements that integrate them.
I had a great time speaking with Pauline Brown, host of Tastemakers, and Maryam Banikarim, former Chief Marketing Officer for Hyatt Hotels, about reinvention, identity and core values. They both have such rich and fascinating backgrounds as corporate executives, and it was a treat to bring my own experience and perspective to a conversation that touched on careers (especially those that span decades and chapters in our lives), family, priorities and evolving notions of success.
Another fun day in the studio with Pauline Brown and fellow guests, Kathryn Chalmers (CHANEL) and Regina Glocker (SHE Globl). We had a great conversation about games…yes, games! You know the ones you played when you were young. Believe it or not, games can reveal and revise what we think we know about ourselves and others.
I recently joined my friend, Harvard faculty member and previous Chairman of North America for LVMH Moët Hennessy Louis Vuitton, Pauline Brown, on her SiriusXM radio show, Tastemakers.
PANDEMIC SURVIVAL TOOLS
In times like this, we can become frustrated by an overwhelming feeling of helplessness. We want to act and make a difference but aren’t sure how. Finding ways to give not just money or things, but of ourselves can be one of the most empowering acts we can take. In this way, YOU become the contribution - demonstrating how valuable your unique attributes, ideas, and experiences can be in supporting others. Most importantly, it unifies us in the notion that each and every one of us has something powerful to give. Ourselves!
We can easily get caught in a cycle of connecting to only those people that are part of our daily lives. However, this pause in our lives presents a powerful opportunity to reconnect with those who aren’t always on our radar or go deeper with others that tend to be only brief encounters.
It’s business as UN-usual.
We’ve stopped in our tracks and are being asked to work and live in new ways. So, why not explore the unexplored? Step away from the unending flow of news and commentary except for high-quality information from trusted sources, and even then, only check in once or twice a day. Use this time to let your curiosity take you where you haven’t had the time to go. This is an opportunity to broaden your possibilities and nurture ideas that have been shelved for way too long or have yet to surface.
Staying healthy isn’t just about watching what you eat. It’s being mindful of everything you take in - what you watch, read, listen to, who you spend time with, and even the thoughts you entertain. Take the time to edit your surroundings (as much as you can) in order to ensure you’re maintaining an environment that will nourish your mind, body, and your spirit.
When our normal routines are turned upside down, creating a new BETTER reality starts with healthy routines. Set yourself up for great days, weeks and months - and for the future you want to create.
When our world is in upheaval, the ways we communicate matter more than ever. The language of crisis is intentional. Choose your words carefully to ensure you manage emotions, expectations and instill a sense of calm that will support getting through the turbulent times.
READ
Leadership work can consume you in unexpected ways. While managing people and resources, guiding strategy and implementation, confronting disagreement, and diffusing conflict, leaders develop coping mechanisms and assert boundaries that help them navigate the tumultuous terrain. However, they may inadvertently neglect asserting internal boundaries to minimize the mental and emotional strains that come with this work. In this Forbes article, I share my most recent experience as a recovering drama addict and discuss ways I overcame it.
In my recently published Forbes article, I talk about how to get started (wherever you are) when you’re unclear about the next move to make. Trust me, I know firsthand what that can feel like and have had my share of unplanned meandering (read the article for those details). Nevertheless, when we remain open and willing to learn from our experiences, we always find ourselves on the right course. From the article:
"I’m a huge believer in the dignity of work, and think that we may have done ourselves a great disservice in overemphasizing the notion that only efforts that resonate with our deepest desires and highest values are worth pursuing."
I recently stepped into the role of board chair of The GroundTruth Project. It’s an organization dedicated to supporting the next generation of journalists to do on-the-ground reporting, serving under-covered communities, and advancing sustainability, innovation, and equity in journalism in the U.S. and around the world. This work has never been more needed and I am honored to be part of this exciting future.
I’ve decided to do it again - to embark on the challenge of limiting my consumption. It’s my small way to reset, while intentionally incorporating some of the values I claim to hold dear. Taking steps to change up our routines is crucial to ensuring we are supporting our own growth and evolution.
Personal branding is an art that requires you to promote yourself (or your business) while building real connections with your customers/audience - and at times can feel like straddling two opposing sides of an electric fence. Take a look at this Forbes article where 15 experts (myself included) weigh in with advice on how to balance these seemingly contradictory approaches and successfully build your personal brand. Here’s a hint: those who focus on giving are bound to receive…
It happens - that feeling of overwhelm that sometimes brings us to the brink of “out of control”. How do we know when we’re approaching our limit - and how do we back away from the edge? I share one clear sign in a recent Forbes article. What other signals may be warning you away from an impending break? Read more here.
It’s summer and the world is opening up again. It feels like a revival and in many ways it is - but one that we would benefit from engaging in more regularly. How is that? Through the act of play. In this post, learn how making play a part of your life can provide relief, boost creativity and inspiration for some of your biggest challenges.
The world is shifting again - slowly but surely we’re moving towards what feels familiar. Although with tempered excitement, many of us are making post-pandemic plans. Before we leave everything behind, let’s take a few moments to ask ourselves these three very important questions.
We spend so much time and effort trying to get that coveted role/position that we don’t envision ever becoming bored with it. However, the daily grind can cause monotony to set it. When the shine wears off or that spark has dimmed how do you stay motivated and engaged at work?
Our pool of knowledge is developed and acquired through various channels and over a lifetime. Have you considered that the path through which knowledge comes to us can influence our willingness to adjust, refine or revise it? Ultimately, are you willing to accept that you may have it all wrong in order to correct and adjust your beliefs, and ultimately become “right”?
We can’t ignore the collective fatigue that feels like a heavy weight we carry – both physically and emotionally – each and every day. Even with bright spots of progress, the road ahead is long, with no sense of what may come along the way. All along we’ve done our best to be resilient – bouncing back from challenges and frustrations. Now is the time that we need to be focusing on how we endure. How do we find the mental, emotional, and physical energy to keep going when there is no clear end in sight?
As this year-like-no-other draws to a close, I’ve reflected on some of the most consequential lessons learned and have been reminded of what matters the most. Some of the former are in this blog, along with thoughts to enter 2021 with a sense of purpose and intention. As for what matters, it’s been with me all along – like Dorothy’s ruby slippers – and it’s family, friends, and community. In that spirit, a huge thank you for being in conversation with me, for being my sources of inspiration, and for showing up as you do. Wishing you health and happiness this season and beyond.
Leaders are responsible for making countless decisions each day that impact the welfare and success of organizations, staff, and the general public. For this reason, it’s important for them to be able to take accountability for their actions (or inactions) that may result in negative consequences. At the heart of leadership is the acknowledgment of our humanity...and the ability to accept mistakes as learning moments (preferably quickly) and self-correct. In this most recent article, I contributed what I believe to be 1 of 15 important ways that leaders can be accountable for bad decisions.
Whether a job is right for you, goes beyond assessing the skills you bring to the table and compensation packages. We often overlook one of the most important factors in determining whether we can thrive at a company... IS THE COMPANY ALIGNED WITH OUR VALUES? Take a look at how I (along with other experts) suggest we answer this question.
Habits form the framework that shapes our lives. We tend not to think about them as they work in the background, guiding our steps, our actions, and affecting outcomes. Take a moment to think about and build the habits that will help you thrive! I (and other notable experts) have compiled a great list to choose from.
If there’s one thing this year has demonstrated, it’s that we possess a basic, undeniable need to connect to one another and to gather. With all the options technology has provided for us to meet that need, many of us are feeling more isolated and alone than ever. How can we design activities and establish new rituals that reaffirm our humanity at a time when gathering puts us at risk? I’ve taken inspiration from thinkers young and old to ignite my imagination.
The past 10 years have been quite a journey. I started Heyman Partners with a simple idea that quickly evolved into a fuller representation of who I am, what I want to share, and who I want to partner with and serve. I’ve learned so many important lessons along the way, but here are the top 10 that have helped me grow and have an impact thanks to my clients and collaborators!
*SPOILER ALERT* - #10 is the one we need to remind ourselves of most often.
Technology has facilitated a problematic new reality, where artificial intelligence creates bubbles in which we receive algorithmically curated content. We think we’re in charge, choosing to “like” or follow people and companies, but there is so much more that doesn’t meet the eye! One painful result is that when that bubble is burst by opposing opinions we reflexively dismiss them. If we hope to regain a real sense of connection as a society, we must step on the breaks and assess challenging ideas and voices before “swiping left.”
It can be lonely running your own operation or leading an organization.
"To validate the sacrifices you’re making—and perhaps to distract yourself from the pressure of working solo much of the time—you may up your load, trying to bring every big idea to life. Although many entrepreneurs lose themselves in their work in this way, no one can escape the fact that humans are social animals by nature, and being disconnected from others will eventually impact your health."
Here are a few ways to combat the isolation that many times start to creep in.
There's never just one way to win, but there may be a better way. Here's a great example of how developing deep, mission-driven goals around big vision can get you the results you’re looking for, plus a lot more. The tv station, WSOC in Charlotte, NC, took this approach and was able to create value in their industry, for the station, and in the community they serve.
We’re managing an immense amount of risk these days and it’s causing our stress levels to skyrocket. Even with basic practices of mindfulness and stress management, we’re constantly teetering at our trigger points. This is the time to rethink our risk tolerances and adjust them in ways that expand our ability to move through the world with less friction, and ultimately less stress.
There’s an important day coming right around the corner. As members of a shared society, we have a responsibility to participate in the process of shaping the government that serves us in any way we can. Whether it’s to ensure that we vote in the upcoming election or to help others navigate how to do the same we need to rethink our civic participation.
Kids in NYC will be back to school - in person, remote, or a combination of the two - in another week. Earlier this year we were taken by surprise in having to make the sudden shift to remote learning. This time around we can get better prepared and hopefully ease the strains that may come.
Change is an unavoidable fact of life. The past six months are evidence that nothing stays the same, and many times our path forward is unclear. Should that deter us from making the most of the opportunities presented during the process? Absolutely not. Instead of resisting, here's how to get good at change.
We inherited this world from those that came before us. Although it’s not perfect, we sometimes take for granted the work and investment made by individuals who likely never saw the fruits of their labor. Similarly, we’re faced with the ever-present challenge of meeting the current moment, all the while carrying the sacred responsibility of building for those that will come after us. The overarching question, then, that I continue to ask myself, and that I encourage the leader in all of us to pose is: “If not now when? If not me, who?” (Hillel)
I wrote this article for Forbes prior to the coronavirus pandemic, with no foresight of what was to come. It was recently released, and although the article wasn’t intended for the current environment, it may help us reframe how we’re experiencing our challenges today. Hopefully, you’ll find some helpful tools for learning whatever we can from obstacles – understanding that they are a part of every narrative. While so much is indeed out of our control, choosing how to respond most effectively in difficult times is a muscle we can all develop.
Imposter syndrome can affect anyone, even the very individuals that provide you with guidance. In this latest Forbes article, I joined 15 other coaches to share some of what we wished we knew when we started down this career path.
Bullying in the workplace is a regrettably common phenomenon. In a 2017 national survey, 19% of respondents reported being bullied at work, and another 19% have witnessed it firsthand. While some perpetrators may purposely treat others unkindly, others may not even be aware that their words and actions are being viewed as "bullying."
The current environment provides little-to-no certainty about what’s to come, but it does present an opportunity to contemplate and decide what and how we want to emerge. Our decisions and how they reflect our values, our goals, and how (and where) we spend our time are all on display for (re)consideration. Do they support the life we now know we need? Where do we begin to create the world we hope to see?
Everyone has useful little tricks that make them more efficient—think keyboard shortcuts for your everyday life. These "life hacks" can help us work smarter and cope with the stressful demands of our careers.
The Overstory, by Richard Powers, is one of the most powerful books I've read this year. It blew me away! And I'll never look at a tree again without a sense of wonder and awe. It jolted me into an even deeper state of concern about climate change, and into exploring my role in reflexive consumption. In addition, it is a beautiful story of individuals whose lives are transformed (see #1 above!) by their connection to each other and to something beyond themselves. At times it's mesmerizing, frightening, moving, frustrating, and magical. The book humbles us before not just redwoods but the impact of our actions.